The Application System Analyst Level II - Epic Anesthesia is a technical and operational specialist responsible for assisting the Epic OpTime and Anesthesia Clinical Application Teams in executing Anesthesia user support, optimization requests and the application maintenance configuration required by Epic for Perioperative workflows. This role requires solid core analytical skills, a basic knowledge of Epic clinical systems (nursing or specialty), and the ability to collaborate across clinical, operational, and IT teams to deliver high-quality healthcare technology solutions.

Key Responsibilities

• Epic Anesthesia application analyst works in collaboration with the Clinical Informatics team to Design, Build, Test, and provide go-live support of Epic OpTime and Anesthesia clinical workflows and related applications. By working with the Clinical Informatics team, the analyst ensures that configurations meet clinical and operational requirements.
• Workflow Analysis & Optimization: Analyze existing clinical workflows, identify areas for improvement in the process of building Transplant departments, design future-state processes in collaboration with clinical informatics and clinical stakeholders to maximize Epic system efficiency and user satisfaction.
• Requirements Gathering: Under supervision, facilitate meetings with end-users and subject matter experts to collect and document business requirements, translating them into functional and technical specifications for Epic system build.
• System Configuration & Build: Perform core build tasks within Epic, including configuring users, documentation tools, decision support, anesthesia device integration, third party billing reports and in compliance with organizational standards and best practices.
• Testing & Validation: Develop and execute detailed test plans, scripts, and scenarios to validate system functionality, troubleshoot issues, and coordinate resolution prior to system deployment.
• Training & Support: Provide implementation support to perioperative end-users at go-lives.
• Project Leadership & Coordination: Under direct supervision, may be asked to serve as a project lead, technical workgroup lead, or subject matter expert on projects that involve the Anesthesia or OpTime application. Duties would include assisting with activities across teams, tracking and/or reporting project milestones, and reporting progress to team leads/managers.
• Issue Resolution & Maintenance: Monitor the success of optimization requests after migration of build to production, investigate reported issues, and implement solutions to maintain optimal system operation and user experience.
• Documentation & Reporting: Maintain thorough documentation of system build, configuration changes, and workflow decisions. Prepare regular status reports and communicate effectively with stakeholders, internal team members and team leads. Regularly contribute to Sharepoint wiki pages for knowledge sharing.
• Regulatory & Compliance: Ensure all system changes and workflows comply with regulatory requirements, institutional policies, and Epic best practices.

Qualifications

• Bachelors degree in Information Technology, Healthcare Administration, or a related clinical field (or equivalent experience).
• Three years progressively responsible experience in information applications, including 1 year performing programming or applications analysis or equivalent, such as business analysis, is required. Experience as a provider, clinician or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted.
• Experience with clinical workflow analysis, requirements gathering, and system configuration is preferred.
• Evidence of strong problem-solving, organizational, and communication skills are key indicators of success.
• Ability to work independently when needed, and as part of a team, managing multiple priorities in a fast-paced environment.
• Experience working with clinical informatics and technical teams.

Knowledge, Skills, and Abilities

• Strong ability to analyze complex problems and teach analytical and problem-solving techniques, with an emphasis on user relations, data collection, and management information systems
• Serves as a subject matter expert and resource for resolving complex technical and functional issues
• Demonstrated ability to develop detailed and complex application specifications, with knowledge of system configuration, hardware/software environments, and application integration
• Ability to teach application functionality, design standards, and process changes to end users, including train-the-trainer support
• Provides guidance and recommendations on application integration and relationships across organizational systems
• Excellent customer service skills, with the ability to collaborate effectively with staff at all levels of the organization
• Ability to guide and mentor project teams, including analysts, end users, and consultants, by coordinating activities, delegating tasks, and reviewing work for accuracy and completeness
• Strong verbal and written communication skills, including the ability to consult with stakeholders and deliver formal presentations of findings and recommendations
• Highly organized with demonstrated confidence, creativity, and attention to detail
• Adheres to application security and control procedures in alignment with departmental policies, vendor standards, and regulatory requirements
• Provides recommendations for improvements to the end user experience when appropriate.

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