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Job Title: Senior Manager, Customer CRM- Allergan Aesthetics- Irvine, CA
Company Name: AbbVie
Location: Irvine, CA
Position Type: Full Time
Post Date: 04/10/2026
Expire Date: 05/10/2026
Job Categories: Advertising/Marketing/Public Relations, Biotechnology and Pharmaceutical, Engineering, Finance/Economics, Information Technology, Sales, Science, Quality Control
Job Description
Senior Manager, Customer CRM- Allergan Aesthetics- Irvine, CA

Company Description

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.


Job Description

THE ROLE:

Were looking for a Senior Manager, Customer CRM to play a critical role in customer marketing by leading HCP email strategy and development. This role sits at the intersection of brand marketing, data, and customer experience, and will be responsible for shaping lifecycle marketing programs that drive meaningful engagement and business impact.

The ideal candidate brings deep expertise in email marketing strategy, a strong analytical mindset, and the ability to influence cross-functional stakeholders. This individual will act as the email channel authority, guiding brand teams and ensuring best-in-class execution across campaigns.

IN THIS ROLE, YOU WILL:

  • Own the email channel strategy for HCP, leading the development and execution of data-driven, lifecycle marketing programs aligned to brand and business objectives.
  • Manage a team of marketers and creative agency for asset development and execution
  • Serve as a strategic partner to brand marketing teams, translating business goals into integrated email strategies and customer journey plans.
  • Leverage analytics and performance insights to shape content strategy, optimize engagement, and drive continuous improvement across the HCP lifecycle.
  • Define audience strategy and segmentation approaches, ensuring precise targeting and alignment with broader omnichannel initiatives.
  • Establish and champion email marketing best practices, including segmentation, personalization, testing frameworks, deliverability, and channel optimization.

Qualifications

YOU BRING:

  • 7+ years of experience in marketing, with a strong focus on email or CRM marketing.
  • Experience within the pharmaceutical, healthcare, or other highly regulated industry preferred.
  • Strong analytical skills with experience using data for decision-making
  • Experience managing others and/or an advertising agency
  • Excellent communication, project management, and organizational skills.
  • SalesForce Marketing Cloud (SFMC) experience a plus
  • Bachelors degree required

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

  • This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Contact Information
Company Name: AbbVie
Website:https://careers.abbvie.com/en/job/senior-manager-customer-crm-allergan-aesthetics-irvine-ca-in-irvine-ca-jid-26496?_atxsrc=HBCUConnect&utm_source=HBCUConnect
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